Need 10 Temporary Foreign Workers in Canada

December 4, 2011 Leave a comment

Here’s an opportunity for Filipino workers who may be already in Canada or who are still in the Philippines, have the work experience required and is looking for a job that pays up to $18.00 per hour. This is the ad that has been published in the local Filipino newspapers in Calgary, Alberta. The employer is a small, well established company that has been in business for more than 20 years in Calgary, Alberta. They are looking for Filipino workers to staff their growing business.

Please call Jon Salvador in Canada (780) 246-4131 or (403) 241-6276, or e-mail jon@nuerainc.ca. Please use JobsByRaffy.com as your reference.

–click image below to zoom in–

Poster-image created by jobsbyraffy@pekson.com

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Categories: Canada

Sales Development Manager (Philippines)

February 1, 2011 Leave a comment

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Sales Development Manager (Philippines)


About the Company:

inContact (Nasdaq: SAAS) provides SaaS hosted call center solutions in the cloud (or SaaS) such as ACD, IVR, Blended Dialer, WFM, eLearning, Hiring and on-demand customer survey tools to hundreds of clients around the world. It has recently set up its Asia-Pacific operations in the Philippines and is looking to hire a Sales Development Manager (code: SDM).

About the Position:

The SDM is responsible for the lead generation process, from identification of Philippine and North American organizations with call centers to acquisition of contact information for the decision makers within those organizations. The SDM will also be managing the administrative responsibilities related to the Lead Generation and Sales Development team in the Philippines. This person to design and manage the processes for creating leads. Lastly, hiring, training and mentoring Lead Generation Specialists and Sales Developers.

Experience Required:

  • University or College graduate.
  • Minimum 1 year Lead Generation, Sales Development, or Equivalent experience.
  • Minimum 2 years Lead Generation Management, Sales Management or Equivalent experience.
  • Experience in the development and documentation of lead generation processes.
  • Strong analytical, organizational and time management skills.
  • Full-cycle sales process knowledge.
  • Excellent targeted questioning skills.
  • Superior verbal communication skills and confidence in interacting with senior level executives.
  • Advanced computer skills including prior usage of Salesforce.com, Microsoft Office/Outlook.
  • Excellent internet research skills.

If you qualify for this position,
please send your comprehensive CV/resume to
raffy@pekson.com with the Subject Code: SADM.

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Interview starts Monday, Feb. 7, 2011, at Bonifacio Global City. The address to where the interview will be conducted will be given to you once we determine that you qualify for this position. Applicants are required personal appearance for the interview. Only applicants currently living in the Philippines and are legally eligible to work in the country are qualified to apply. The client will not bear any time or expense to process anyone’s cost of travel and living to and in the Philippines, particularly at NCR, for the interview or being hired.

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Filipino Older Immigrant Youth Worker

September 11, 2010 Leave a comment

Introduction:

The Older Immigrant Youth Worker in this pilot school-based initiative will be providing enhanced settlement support to new older immigrant youth in schools.  The Immigrant Youth Worker’s role involves working with immigrant students who may have social, emotional and behavioural difficulties in addition to weak academic backgrounds, poor school attendance and disengagement with school and community resources.

Term of Employment: September 2010 – June 2011

Location: District Resource Placement Centre, Vancouver BC

Salary: $28.12 plus 18.2% in lieu of benefits, if applicable

Allowance: Mileage allowance as required

Hours of Work: 7 hours per day

Please visit the Vancouver School Board website for details of assignment, job description, qualifications and examples of duties (Click Here).

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How to Apply:

Please submit your application to THE HUMAN RESOURCES DIVISION, VANCOUVER BOARD OF EDUCATION, 1580 WEST BROADWAY, VANCOUVER, B.C.  V6J 5K8, QUOTING THE COMPETITION NUMBER GE10-0022. Please note that FAXED resumes/applications will NOT be accepted.

Website Source: Vancouver School Board

Original Source: E-mail from Joy Jose of OneLaSalleVancouver

Image from VSB.bc.ca

Marketing Services Manager

September 1, 2010 Leave a comment

The Company:
The company is a prominent online search and marketing firm in the Philippines providing web channels for varying demographics, wi-fi hotspots, VoIP services and contact details search services for businesses.

Location:
Makati City, Philippines

Term of employment:
Full-time

Responsibilities:

1. To provide marketing services support to product managers including events management, marketing campaigns management, analysis and report generation, and the procurement and distribution of marketing collaterals.

2. To provide marketing services for wi-fi hotspots including coordination with Telco partners, user guids and documentation, partner acquisition, customer relationship management, training, analysis, report generation and the procurement and distribution of marketing collaterals.

3. To provide partner coordination, documentation and the development of customer programs for its VoIP initiatives.

Qualifications:

  • Telco background is preferred – but not necessary.
  • Marketing experience, with a business development slant, is a MUST.
  • Must be analytical but strong in implementation and execution.
  • Enjoys field work and relationship management.

E-mail Rules:

  • Resume MUST BE Microsoft Word formatted – no PDF files;
  • Use Title/Position as your e-mail subject title;
  • Send your resume to jobsbyraffy@pekson.com;
  • Please allow 2-4 working days for a confirmation e-mail.

Photo by toprankonlinemarketing at Flickr.com

Business Development Managers

 

Company Description:
The Company is a major provider of wirelines in the Philippine in terms of working lines through hundreds of regional and local exchanges. Its voice products and services include provisioning local calls, national and international toll services, and value added services. In addition to wireline voice services, it also offers access to high-speed data transmission and Internet services through domestic and international leased line services, frame relay and dedicated Internet service.

Location per Manager:
Philippine provinces of Rizal, Laguna, Quezon, Pangasinan, Bicol.

The company is looking for five Business Development Managers to work in the five areas of assignments, respectively.

Term:
Full-time employment with Flexi-time work-hours.

Salary:
Php 60,000 – P100,000 + commission.

Qualifications and requirements:

  • Strong leadership and presentation skills;
  • Experience in handling/ managing Sales Agencies;
  • Top performer sales people with proven track record in Sales and Sales Management;
  • Excellent conflict resolution, analytical and communication skills;
  • Non job hopper (at least 3 years with the last/ current company);
  • Be able to work independently with minimal supervision;
  • Knows how to drive

Preferences:

  • Telco experience is a plus, but also open to candidates from other industries (FMCG, Insurance, credit card, direct sales) ;
  • With a high level of integrity;
  • With existing network of sales agencies is an advantage;
  • Present your work summary – revenues generated, percentage of targets hit the past 2 years, awards and accolades.

E-mail Rules:

  • Resume MUST BE Microsoft Word formatted – no PDF files;
  • Use Title/Position as your e-mail subject title;
  • Send your resume to jobsbyraffy@pekson.com;
  • Please allow 2-4 working days for a confirmation e-mail.

Photo by $hadzri at Flickr

Telecom Network Engineers (Guam)

Exact Titles/Positions:

Senior IP Network Engineer

Cisco Certified Internetwork Expert (CCIE)

 

Company Description:
The company is a full-service communications company and has been serving Guam for over 40 years, investing $50 million over the last 5 years on network infrastructure and back office systems. The company’s management team with deep knowledge and expertise in the areas of traditional telephony, broadband, wireless, cable, and emerging technologies. It is ommitted to building and maintaining a world-class communications infrastructure.

Location:
United States island territory of Guam.

Term:
Full-time employment. For H1 positions, work duration is indefinite.

Salary:
Senior IP Network Engineer – US$60,000 to US$63,000 P.A.
Cisco Certified Internetwork Expert (CCIE) – US$63,000 to US$73,000 P.A.

Qualifications:
The ideal candidate is expected to have an in-depth knowledge of WAN, BGP, OSPF, ISIS, Security and MPLS based networks. The person must be proficient and experienced in design, development, implementation, testing and operation.

  • BS or equivalent work experience.
  • CCIE a must; CISSP a plus.
  • 10 plus years of experience in Network Engineering and support for mid-large multi-location network environment.
  • MPLS with Qos and Traffic Engineering experience required.
  • Multi ISP multi-site Internet eCommerce architectures.
  • Advanced knowledge of L3 routing protocols – BGP, EIGRP, OSPF, ISIS a must.
  • Ability to manage projects independently using project application software.
  • Provide technical leadership and directions as a primary technical resource on IP router network technologies.
  • Analyze IP network design and traffic flows for network optimization in the Regional Area Networks.
  • Interface with Capacity planning to analyze traffic engineering data to forecast network capacity requirements.
  • Provide technical support for IP network problems.
  • Develop test and acceptance criteria for IP networks.
  • Provide technical training to junior engineers and other Ops groups on current and future technology.
  • Knowledge of Internet Service Provider server applications a plus.
  • Knowledge of firewalls, DNS a must.
  • Knowledge of IP telephone (VOIP) and video conferencing a plus.
  • Knowledge of IPTV concepts with a strong knowledge of unicast/multicast/IGMP network delivery a plus.
  • Ability to design and implement converged IP networks to support voice, data and video.
  • Demonstrated successes in design, implementation of complex IP systems.
  • Familiarity with 3GPP (GSM, GPRS, EDGE, WCDMA, LTE) IP-based implementation details, configurations and migration strategies strongly desired.
  • Ability to lead major network migrations and/or review network change procedures.
  • Excellent verbal and written communication skills.

This position is open to all qualified candidates, individuals with disabilities and military veterans who are willing, able and available to perform the job, without regard to race, color, national origin, age, and citizenship. The company is an equal opportunity employer.

E-mail Rules:

  • Resume MUST BE Microsoft Word formatted – no PDF files;
  • Use Title/Position as your e-mail subject title;
  • Send your resume to jobsbyraffy@pekson.com;
  • Please allow 2-4 working days for a confirmation e-mail.

Photo by daniele268 at Flickr.com

Vice President of Engineering (Guam)

 

Company Description:
The company is a full-service communications company and has been serving Guam for over 40 years, investing $50 million over the last 5 years on network infrastructure and back office systems. The company’s management team with deep knowledge and expertise in the areas of traditional telephony, broadband, wireless, cable, and emerging technologies. It is ommited to building and maintaining a world-class communications infrastructure.

Location:
United States island territory of Guam.

Term:
Full-time employment. For H1 positions, work duration is indefinite.

Salary:
US$73,000 to US$80,000 P.A.

Qualifications:
The ideal candidate is expected to provide guidance, leadership, and direction to its technical team. The person would have demonstrated successes in building teams which deliver on aggressive telecommunications product development and implementations.

  • Minimum of 8 years experience in a Senior Management capacity.
  • BSEE or equivalent experience required; MSEE preferred.
  • Certification with e.g. BICSCI desired.
  • Telephony Outside Plant design, implementation, documentation for both Fiber and Copper Plant.
  • Familiarity with BICSI, RCDD, NEBS, ANSI, standards and associated OSP recommendations and performance specifications.
  • ADSL2+, VDSL2, and related high-speed wireline data transport.
  • Optical transport network design and implementation, xWDM, ROADM, up to 40Gb/s per wavelength.
  • Cellular and Wireless implementation, optimization, trouble-shooting, especially concentrating on 3GPP family of protocols (GSM/GPRS/EDGE, WCDMA/HSDPA/HSUPA/HSPA+, LTE)
  • Thorough knowledge of IP-based communications system requirements for delivery of services which include (but are not limited to) VoIP (MGCP, SIP, SIP-T), IPTV (MP-2,-4 encoding, IGMP transport), Metro-Ethernet, CoS/QoS differentiated service offerings, MPLS & VPLS network implementations,
  • Excellent systems engineering, integration, and trouble-shooting skills.

This position is open to all qualified candidates, individuals with disabilities and military veterans who are willing, able and available to perform the job, without regard to race, color, national origin, age, and citizenship. The company is an equal opportunity employer.

E-mail Rules:

  • Resume MUST BE Microsoft Word formatted - no PDF files;
  • Use Title/Position as your e-mail subject title;
  • Send your resume to jobsbyraffy@pekson.com;
  • Please allow 2-4 working days for a confirmation e-mail.

Photo by cool-photos at Flickr.com

Supervisor ● QA ● CSR ● Telemarketers

 

Kunnect is currently working with the only full-service CRM agency in the Philippines and the largest in Southeast Asia. Its client is seeking the following positions for its various projects as soon as possible. Most of the positions will fulfill daytime work. Salary rate depends on experience and capabilities.

Basic Monthly Salaries:
P15,000-18,000 – CSR & Telemarketer
P16,000-18,000 – QA Analyst
P20,000-23,000 – Supervisor

The jobs will be based in Makati City.

Kindly send your detailed resume to raffy@kunnect.com with the subject “CRM Agency”.

Please note that we can only process those who have worked in a call center and with experience in these specific positions.

Microsoft Dynamics Professional and Trainer

Company Description:

This international drilling and mining company has built an enviable reputation of providing reverse circulation and diamond core drilling services using UDR multi-purpose drill rigs, specialising in deep directional drilling. This reputation is built on the careful selection of safety and service orientated drilling personnel and the attention to keeping a modern, well maintained fleet of drill rigs. Operating in Ghana, Cote d’Ivoire and Togo, its client list is a who’s-who of some of the major companies in the region, including Anglo Exploration (Anmercosa), Ashanti Goldfields Company, Equigold CI, Golden Star Resources, Newmont Ghana Gold and Red Back Mining, to name a few. The mining industry accounts for 5% of Ghana’s GDP and 37% of total exports.

Location: Accra, Ghana, West Africa

Term of Employment: 12 to 18 months minimum

Number of positions available: One (1)

Qualifications:

  • Working experience with Microsoft Dynamics Programs and can train staff in the use of the systems to manage Accounts, Stocks, Fixed Assets, HRMS, etc.
  • Will also introduce and roll-out Microsoft compatible systems for Fuel Management and GPRS systems
  • Certified Microsoft Dynamics Professional an advantage, but not required
  • Similar experience in other Microsoft products such as Excel, Power point etc.
  • With a good command of the Spoken English
  • Late 20’s to early 50’s
  • Male applicants only

Notes: The search and staffing company is a non-charging placement agency with accredited POEA license.

E-mail Rules:

  • Resume MUST BE Microsoft Word formatted – no PDF files;
  • Use Title/Position as your e-mail subject title;
  • Send your resume to jobsbyraffy@pekson.com;
  • Please allow 2-4 working days for a confirmation e-mail.

Image by niallkennedy at Flickr.com

Certified Public Accountant (CPA)

The Company:

This international drilling and mining company has built an enviable reputation of providing reverse circulation and diamond core drilling services using UDR multi-purpose drill rigs, specializing in deep directional drilling. This reputation is built on the careful selection of safety and service orientated drilling personnel and the attention to keeping a modern, well maintained fleet of drill rigs. Operating in Ghana, Cote d’Ivoire and Togo, its client list is a who’s-who of some of the major companies in the region, including Anglo Exploration (Anmercosa), Ashanti Goldfields Company, Equigold CI, Golden Star Resources, Newmont Ghana Gold and Red Back Mining, to name a few. The mining industry accounts for 5% of Ghana’s GDP and 37% of total exports.

Location: Accra, Ghana, West Africa

Term of Employment: 18 months minimum

Number of positions available: Two (2)

Qualifications:

  • Qualified CPA
  • Experience preferably in exploration, mining oil & gas, construction a plus factor
  • Knowledge of International Financial Reporting Standard (IFRS)
  • Working experience with Microsoft Dynamics, Great Plains a plus factor
  • Early 30’s to late 40’s
  • Male applicants only

Notes: The search and staffing company is a non-charging placement agency with accredited POEA license.

E-mail Rules:

  • Resume MUST BE Microsoft Word formatted – no PDF files;
  • Use Title/Position as your e-mail subject title;
  • Send your resume to jobsbyraffy@pekson.com;
  • Please allow 2-4 working days for a confirmation e-mail.

Photo by keny_tuxedo9999 at Flickr.com

7-Eleven Career Fairs in Calgary and Edmonton

Photo by Ruud_388 at Flickr.com

Join 7-Eleven’s store management teams. Retail operations positions are the most challenging opportunities at 7-Eleven, but also the most rewarding.

CALGARY
Thursday, April 15th 9am – 4pm
160 – 200 Rivercrest Drive SE
Calgary AB T2C 2X5
(Entrance is at rear of building)

EDMONTON
Mayfield Trade Centre
16615 – 109 Ave
10am – 5pm

Bring copy of your resume.

http://careers.7-eleven.com/go/Canada/183042/

Source: Posted by Kathleen Galliguez, Management Recruiter at 7-Eleven in LinkedIn.com

Metro Vancouver Jobs – Branch Manager and Director of Business Development

Photo by Adrian Eden at Flickr.com

Manpower Inc. is searching for sales and management professionals in the Metro Vancouver area.

(1) If you have 5+ years of B2B sales and management experience in the local market, you may want to learn more of our Branch Manager opportunities available in Vancouver or Richmond.

(2) Have you been selling B2B at the C-Level in the industries of Finance and Insurance? Then you may have interest in our opportunity as a Director of Business Development.

Please email resume jennifer.wenger@na.manpower.com.

All positions offer competitive base salary + incentive opportunities.

Source: Jennifer Wenger, Sr. Recruiting Specialist at Manpower, through LinkedIn.com.

33 job openings and 662 vacant positions for Filipino workers in Canada

As of Mach 26, 2010), WorkAbroad.ph has a listing of 33 job openings and 662 vacant positions for Filipino workers in Canada.

Read more at OFW Guide

Categories: Canada, Full/Time, Staff

Document Archival Analyst – Philippines

Job Code: 80229

The Client is a BPO Company located in Libis, Quezon City, Philippines.

Qualifications: At least 3 years experience working in a multi-platform processing environment, which includes hands on knowledge in 1 or 2 of the following platform environments: MVS, UNIX, and NT / Technically inclined with interest in operations in the area of report management / Ability to operate/understand different report management tools e.g. On-demand, Tivoli Storage Manager (TSM), Control-D, Control-D/PC and Business Objects / Background in UNIX Shell programming, Java, C, REXX, DBCS (Double Byte Character Set), and Unicode is an advantage / Conversant in the usage of presentation and process tools e.g. Powerpoint and Visio / Good communication and documentation skills preferably with strong background using Microsoft office tools eg Excel, Word, etc / Have an eye for details, process oriented, and possess good interpersonal skills / Independent, self-starter and with the ability to work within a team environment / Ability to work under pressure / Ability to effectively communicate with all levels of staff.

Job Description: Support the report distribution and archival functions for SIT, UAT, and PROD environments for over thirty (30) countries across three (3) regions namely Asia Pacific, Japan, and EMEA. Primary focus is on the administration of the On-Demand system used for the archival of reports and statements and Control-D system used for distribution of reports to in-country data centers for countries supported by APPC (Asia Pacific Processing Center).

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 80229. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Master Data Manager – Philippines

Job Code: 91373

The Client is a Research and Development Company located in the Cebu Business Park, Cebu City, Philippines.

Qualifications: Must be a college graduate / 2+ years Previous Management Experience, preferably in supply chain or technical role / Has strong people and English communications skills / Ability to work in a team environment with globally dispersed operations / Very process oriented with ability to evaluate processes and develop on-going improvement plans / Ability to develop and publish project status reports, update work schedules, and open issue status reports / Experience working in an ERP environment a plus / Willing and able to work US or Europe business hours as necessary.

Job Description: Overall Management responsibility for a team of analysts responsible for creating and analyzing master data / Master data are those data elements that are managed centrally and then shared across applications to ensure consistency / This provides the company a complete view across geos, divisions, and business organizations in an effort to gain better business intelligence and make informed business decisions.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 91373. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Systems Development Team Lead – Philippines

March 6, 2010 1 comment

Job Code: 26534

The Client is a Global Consulting Firm located in The Fort, Taguig City, Philippines.

Qualifications: At least 5 years / RDBMS, SQL, HTTP, ASP, VB, C/C++, VB-Scripting, Com+, C# / Experience in Systems Development techniques and methodologies (Data Modeling, Entity Relationship Diagramming and Functional Decomposition) / Functional or industrial knowledge of one or more of the ff: Talent Management systems; Flexible benefits systems; Pension/retirement systems; HRIS products/ implementation;  Process reengineering; Employee Self Service Systems (Voice Response, Web, Multimedia, etc.); Compensation planning tools.

Job Description: Manage a local development team to deliver quality and innovative solutions to clients around the world / Works with local and global development team to identify project deliverables and meets established deadlines / Maintains web-based project issues log to track ongoing items for review and resolution by development team / Assists with coordination and scheduling of development team resources / Develop applications per detailed specifications using specified programming languages, tools and techniques / Troubleshoot technical problems / Research new developments in hardware and software / Keep abreast of late developments regarding effective procedures, methods, and tools in software development and testing / Provide technical support for both clients and internal end users on developed systems / Fully understand business needs driving methodology / Assist project manager or other lead consultant in determining and monitoring overall project direction, scope, work plans, and budgets / Tracks the project status and communicates status to project manager or lead consultant as appropriate.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 26534. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

IT Manager – Philippines

Job Code: 71665

The Client is a Multinational Manufacturing Company located in Parañaque City, Philippines.

Qualifications: University degree in Computer Science, Engineering or related area / Minimum of 8 years experience in SAP and Cognos space, with at least 5 years in BW/ Cognos Architecture, Senior Developer role / Excellent knowledge of BI and Data Warehouse principles, methodologies and tolls in SAP, Cognos and non-SAP space / Excellent knowledge of SAP BW and Cognos data modeling, objects’ architecture for back and front ends / Experience with SAP Portals is a must / Working knowledge of ABAP is a must / Expertise and business process understanding in one or several of SAP FI/CO, SD, MM, PM, QM, WM is required. Assigned in Alabang Office.

Job Description: Lead IT and project teams and acts as mentor to the developed team, ensuring BI architectural standards are followed and best practices leveraged, leading to the implementation of scalable BI solutions viable beyond project lifecycle / Support the development of the regional BI strategic roadmap and build strong collaboration platforms with key business partners and vendors to enable roadmap implementation.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 71665. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Manager, Customer Management Team – Philippines

Job Code: 64661

The Client is an E-Commerce company located in Makati City, Philippines.

Qualifications: Ability to perform account planning and forecasting / Knowledge of customers (industry and current events) / Knowledge of EDI and B2B / Ability to identify and react to customer concerns / Ability to build and maintain relationships / Ability to prioritize and execute tasks in high pressure environments / Ability to work independently and meet deadlines / Must have strong organizational skills / Ability to increase renewal rate and avoid client cancellations / Must be willing to work EMEA (European) work hours – mid shift Manila time / Bachelor’s degree or equivalent experience / 5 – 8 years of customer management experience / Excellent communication skills, both written and verbal / Proficient with Microsoft Office suite / Solid Team/People management experience / Experience in customer management  practices and principals / Experience supporting sales accounts within of EDI and B2B industry.

Job Description: Drive the team in order : To maintain post sales contact with up to 800 accounts on a regular basis; (Proactive Customer Management – ensures customer satisfaction, probes for new opportunities, ensures contacts are up to date and share information about new services); (Reactive Customer Management – ensures cancellations, credit requests and customer issues are handled in a timely fashion); Negotiate client contracts and renewals and reviewing client agreements on a regular basis for a defined list of customers ; Escalate issues to appropriate department and maintain ownership until issues are resolved; Sell additional services into base accounts according to an aggressive target set for new business; Identify, lead and pass larger scale opportunities to the field sales representative; Track customer information regarding volumes, status changes and services, etc.; When needed, Partner with field sales, delivery and customer support to delivery while maintaining a consistent front to the client; Forecast account revenues and new opportunities for the whole team with accuracy and in a timely manner; Keeps abreast of GXS offerings and relating the services to the customer’s needs; Maintain ongoing follow through and follow-up to customers “Go-To” person; Ability to drive business consistently.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 64661. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Operations Manager – Philippines

Job Code: 29188

The Client is an Information Security company located in Makati City, Philippines.

Qualifications: Candidate must possess at least a Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, Business Administration or equivalent training and experience / With 7 years experience in a large scale, complex, multi-function technical support center environment; 3+ years experience in successful  supervisory/managerial role / With experience in handling a technical environment preferably dealing with infrastructure, networking and security.

Job Qualification: Responsible for providing team leadership to a customer-focused team or group of teams who ensure that customer’s are satisfied, and their needs are fulfilled / In accordance with organizational goals, provides direction to team on activities and behaviors. Identifies and analyzes problems; plans tasks and solutions. Provides guidance to team on development, performance, and productivity issues / Monitors team budgets and ensures proper use of assets. Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals / Recommends changes to improve efficiency and effectiveness. Reports to functional and/or organization management on team accomplishments, achievements and productivity / Keeps apprised of developments in field.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 29188. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

NOC Manager – Philippines

Job Code: 48803

The Client is a Semiconductor Company located in the Laguna Technopark, Philippines.

Qualifications: Graduate of B.S. Computer Science/Information Technology, Engineering or equivalent work experience / Solid understanding of enterprise network services planning, implementation and operations / Experience with network diagnostic and monitoring tools and equipment / Experience in administering Windows/Unix/Linux based mission critical applications / Familiarity with internet-based applications; Solaris/AIX.Linux; Nagios, Net Saint, Big brother or HP Openview; Cacti/RDD; Scripting or programming / 3 or more years experience managing in a Technical/Customer Support/Network Operations 7x24x365 mission critical environment / Effective supervision and management skills / Proven customer service skills / Exceptional communication and organizational skills / Must be able to coordinate with multiple international teams remotely / Solid analytical and problem solving skills / Ability to deal effectively with constant change and conflicting priorities / Takes initiative and follow through.

Job Description: Manage and lead 7x24x365 network operations and systems monitoring to avoid unscheduled downtime / Hire, supervise and train or develop NOC Associates / Develop, implement, document, and enforce NOC policies and procedures, including training material reviews / Prompt resolution and/or escalation of application/system problems including determining root cause of problem through to appropriate solution / Keep internal and external customers apprised of work effort being conducted to resolve their issues / Research and develop new tools/products to assist with monitoring / Work with Infrastructure team to specify and architect network and systems monitoring tools and its implementation / Participate in, including creation and review, Change Management process / Prepares management reports and perform daily/weekly checklists, including dashboards and scorecards.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 48803. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Service Desk Manager – Philippines

Job Code: 62826

The Client is a Pharmaceutical Company located in Makati City, Philippines.

Qualifications: At least 5 years experience in helpdesk environment supervisory/management role / Strong leadership and excellent interpersonal skills and the ability to influence others / Exposure to international companies / Help desk management systems / Excellent ability to prioritize and control activities and deliver results within budgetary and time constraints / ITIL Certification.

Job Description: Manage a team of Service Desk professionals, lead professionals, and supervisors/team leads / Manage Help Desk resources for optimal performance.  This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off / Maintain a high level of employee morale within the team / Participate in the development of service level agreements and ongoing management of service level compliance / Participate and assist in driving the knowledge management process / Develop and demonstrate an understanding of customer and business needs / Resolve escalated customer and vendor issues / Resolve daily issues of a complex scope that impact the team and overall business objectives / Prepare staffing plans in conjunction with Service Support Director / Work with other ISG Streams to prepare the support team for new product/service releases / Assist the Service Support Director with the preparation and administration of departmental budget and business plans and metrics / Participate in and drive participation of the Service Desk in the organization’s change management process / Perform director’s responsibilities in his or her absence / Develop and enhance cooperative interdepartmental and vendor relationships and communications / Maintain current knowledge of industry trends and potential impact on the support business.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 62826. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Development Manager – Philippines

Job Code: 18876

The Client is a Research Company located at Makati City, Philippines.

Qualifications: Ability to thrive under pressure and function effectively in a fast paced environment providing strong leadership skills and simultaneously manage multiple teams working on different projects / System and process development experience/ Technical/functional spec writing / Project management experience with counterparts in a global team / Minimum of 3 years experience managing a team / Team Player / Fluent in Japanese and English / Knowledge of Japanese financial markets / Technical and/or programming Knowledge

Job Responsibilities: Directs the activities of a software applications development function for software application enhancements and new products / Analyze business requirements to develop project plans and time lines to fulfill the business requirements (including technical & process development) Key driver is timely release of the deliverables / Manage documentation, confirmation, acceptance and compliance of technical and functional development specs. Key driver is the timely delivery of accurate and complete specs / Manage the development of processes which support the roll out of new products (data QA, knowledge transfer from development to product management) / Coordinate with project managers to ensure alignment of processes and the timeliness of overseas deliverables / Analyze key systems and processes within the product team with a goal of increasing the quality and timeliness of product releases / Manage vendors, budget tracking and establishing, tracking and analyzing production plus quality metrics / Manage product development and QA team on day to day basis including performance reviews, career planning and recruiting new talent as required to manage varying work load / Establish the team as a center of expertise and excellence for the company and define team direction based on current and emerging organizational requirements / Establish operational objectives and work plans for development projects, and delegate assignments to team members / Will be responsible for a functional area in some cases that require technical expertise.

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 18876. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

Project Manager – Philippines

Job Code: 15317

The Client is from the Insurance industry located at Alabang, Muntinlupa City.

Qualifications: Familiar with development methodologies preferably with SDLC (Systems Development Lifecycle) / 5 to 6 years project management or application/solution development experience including significant experience managing client server or web system programming projects / Functional knowledge of a variety of technologies and how they work together (i.e. VB, Sybase) / Exposure in Web Applications is an advantage (Java, J2EE, Pega, VB.Net) / Excellent communication skills, both written and oral / Excellent planning and analytical skills / Excellent leadership and interpersonal skills / Results-oriented, a self-starter, positive attitude, good work ethics / Willing to be assigned in Alabang Office

Please send your Word-formatted CV/resume to jobsbyraffy@pekson.com. Kindly specify JOB CODE: 15317. Your intent to apply and any documents we receive from you will be kept in the strictest confidence and will never be shared or sent to anyone except our clients which we have a contract and obligation to provide recruitment services, including sending documents pertaining to credentials and qualification. If you do not agree to this condition, we cannot process your intent to apply.

[Philippines] Call Center Telemarketing Team

December 16, 2009 2 comments

Telemarketers, QA Analysts and Supervisors are needed immediately. First team must go live by mid-January 2010.

This is for a large call center company in the Philippines that’s also a CCAP member.

Please indicate “TELEMARKETING TEAM” in the Subject line.

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